Shipping Policy

Last Updated: August 14, 2025

At Thee Healers Brew, every order is prepared with love, intention, and care. We want your healing tools and blends to reach you safely and in a timely manner. Below, you’ll find all the details about our shipping process.

Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your confirmation email.
During high-volume periods (such as sales, launches, or holidays), processing times may be extended.
Custom or made-to-order products (such as specialty blends or ritual kits) may take 7–10 business days to prepare before shipping.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times will vary depending on your location and the shipping method you select.
Standard U.S. shipping typically takes 3–7 business days after your order has been processed.
We currently ship only within the United States. International shipping may be offered in the future.

Order Tracking

You will receive a shipping confirmation email with a tracking number once your order has shipped.
Please allow 24–48 hours for tracking information to update.

Shipping Delays

While we strive to meet our estimated delivery times, unforeseen delays (such as postal service disruptions, severe weather, or supply chain issues) may occur.
The Healer’s Brew is not responsible for delays caused by the carrier once your package has been shipped.

Lost or Damaged Packages

If your order arrives damaged, please email us at info@thbllc.org within 3 days of delivery with photos of the damage so we can assist you with a replacement or refund.
If your package is marked as delivered but you have not received it, please check with your neighbors, household members, and local post office before contacting us.
The Healer’s Brew is not responsible for packages lost or stolen after confirmed delivery.

Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for packages shipped to the wrong address provided by the customer.
If you realize you’ve entered the wrong address, email us immediately at info@thbllc.org. If your order has not yet shipped, we will do our best to update it.

For any shipping questions or concerns, please contact us at:

info@thbllc.org